The housemaid or “maidservant” as she is popularly called, is an invisible member of most middle and upper class Indian homes. She earns anywhere between Rs.300 and Rs. 3000 ($6 – $60) a month, depending on the number of homes she works in, and is one of the few million Indian women who work in the unorganized sector.
The story of India’s domestic workers is long and ridden with every line that has cut into the history of the nation’s people – caste, language, religion, and most importantly gender. Over 55% of domestic workers are women (National Classification of Occupations, 1991). As Sujata Gothoskar notes in a report on organizing strategy in the informal economy, domestic work in India has its origins in feudal service rendered by lower caste serfs and tenants to upper landowning castes. She quotes a report by the Indian Social Institute, which describes the condition of domestic workers in ancient India: “They were served inferior food, subjected to corporal punishment and were thrown out when they were old and could work no longer”. Gothoskar notes that it was a common practice for the Jajmans of the Peshwa years to buy domestic servants – in effect, slaves.
This culture of servitude by obligation, if anything, thrived and multiplied during the British years. The ayah, cook and manservant became necessities, as also the sweeping woman and the toilet-cleaner. Race became another discourse in their history in these times. However, caste was still important, as these “servants” were, almost without exception, traditional performers of these services – domestic workers by birth.
The second chapter of the story of domestic labourers is testimony to the difference in the way India’s development over the post-independence decades affected women in different socio-economic strata. As Gothoskar notes, on the one hand, women became more employable in the urban upper-middle-class and began to leave their homes for full-time careers, while on the other, increasing mechanization and cost-effective agriculture drove poorer tenants out of their lands, leaving women more than men, unemployable in anything but housework – the one line of work that required no skill that had to be learned at the expense of family economic resources.
An irony: The upper-middle-class (often also upper-caste) woman wants to assert her feminist side and start on a career. Gender-roles however, have not changed and keeping house is still her job. She can’t do both, and keen on keeping her feminist convictions, she hires a maid. Soon enough, Ms. Middle-Class is “expounding passionate socialistic views but completely oblivious to…her underpaid servant working in the same room or sweeping underfoot,” as Nishtha Jain, maker of the critically acclaimed film “Lakshmi and Me” writes. Jain’s film discusses this difference and explores the director’s relationship with her maid, twenty-year-old Lakshmi.
Lakshmi, as Jain says in her narration, is a migrant from Tamil Nadu – a Tamil speaker living and working in Maharashtra. Several domestic labourers are migrants away from their own native states, pushed out by the exigencies of unproductive land, and of lost homes in “development projects” where the women concerned are tribal. Gothoskar says that several interviewed employers preferred women coming from other linguistic groups than their own, as this meant less argument. From the other side of the bank, that means less bargaining power.
Caste is, however, quite probably the prominent discourse, forming the basis for systemic exploitation. According to various surveys that Gothoskar cites in her report, the percentage of domestic workers belonging to backward and scheduled castes and tribes ranges from 55% to 98% (varying by area). Gothoskar notes that employers often prefer maids from tribal or low caste backgrounds as these girls are conditioned to be docile and unquestioningly obedient. In this author’s observation, a high-caste sexagenarian housewife from an upper-end apartment building in central Chennai often chides her live-in maid, a lower caste native of rural Tamil Nadu, for her “unrefined habits”, blaming the girl’s “low-caste upbringing”. This employer also subjects her cook to a lot of criticism for “cooking like them (people of lower castes)”. Kathyayini Chamaraj, writing about housemaids in Bangalore notes that many high-caste employers (often also highly-educated professionals) often “purify” the dishes that their maids have washed, by washing them again with tamarind.
A housemaid usually earns about one-third of what she needs to meet her family’s monthly expenses (SJS study). This is in spite of working at three to eight houses everyday, without paid sick leave, no weekly day off or holidays (and in fact having to work double when there’s a festive holiday) or pay for overtime work. According to the survey, many employers pay their maids less than 1% of their earnings and refuse to pay a minimum wage as low as Rs. 53 a day for 8 hours’ work. Most of these families do not see paid domestic work as belonging to the public sphere and are resentful of government interference in a privately concluded agreement. Another question that needs to be asked is whether gender has everything to do with this tendency to underpay housemaids. Housework is seen as intrinsic to women – something that needs no learning or skill. This has to be examined alongside the fact that all “woman’s work” (for e.g, cooking) tends to be underpaid, whether performed by men or women.
Even though a Domestic Workers’ (Condition of Services) Bill was introduced in Parliament as early as 1959, no act has yet been passed to regulate the employment of housemaids. Domestic workers don’t come under the Minimum Wages Act, the Equal Remuneration Act or any other Parliamentary act regulating labour. Employers, in consequence, are not obliged to pay a decent wage, fix reasonable hours of work or offer any security. The Pune Molkarin Sanghatana, The Bengaluru Gruha Karnikara Sangh, the Domestic Workers’ Movement and other organizations have attempted to create some support for the domestic worker; however, the majority of housemaids are unaware of such organizations and fight their own battles.
The maid inhabits a middle-space, neither within nor without. She is privy to every skeleton in the closet, but may not sit on chairs. She is vulnerable to sexual, physical and verbal abuse (the latest case in the media has been the rape of a young maid by actor Shiney Ahuja), but rarely has access to health care and may get fired or risk having her pay cut when she’s on maternity leave. She lives in democratic India but inhabits a feudal world where she is expected to live on what she’s handed, or else branded “demanding and greedy”, by an employer who in turn might raise hell if her boss refused to give her paid leave when she needed it. The double standards evidently need to go.
Picture Source: The ICA, London
Sneha Krishnan is an economics-obsessed, pasta-loving history student bound for Oxford this fall. She is usually found curled up in sofas with her ever-present macbook perched on some surface in the vicinity. Sneha first started thinking about doing Sa when she and Shweta realized that they were ranting about the day's news/ happenings practically everyday and everything they said had something to do with their feminist convictions. So they wondered how it would be to write about these things and more... and KaBoom... seven months and laborious code-learning (trial and error, the only method for us) sessions later, Sa came to be. Sneha’s favourite pastimes, besides feminism and Sa, are reading the New York Times, playing Scrabble and watching every movie that looks remotely interesting.


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This is a good article with a lot of valuable information about how the maids are treated in India. Well, I am from a family where we have always had maids for cooking and for other chores. Well, I must say that when I lived with my grandparents, my grand dad had an affair with the maid…which we came to know later. Slowly she started to take an upper hand at home. I had to obey to all that she was commanding me to do. Well, She was probably the smart one of the lot and I must say I was subjected to ‘maid abuse’.This was about 25years ago!
But this didn’t stop us from treating our maids well. My mom is now living in Chennai and she has the best maid ever. She is like our family member.Every year when I go to Chennai (as I live in New Zealand) I make it a point to visit her house and take gifts for her family too. As you said, we need to treat them well.
Well,these days maids in Chennai are getting out of their shell. If they are treated badly by the lady of the house then that would be the last day of work in that house.I am glad they know their rights.NOwadays its very hard to get a maid in chennai. As maids are wanted in every household.So most of the working class ladies are trying to be very good with their maids. Things are changing although there’s still more to change. My mom runs a social welfare organisation in Chennai. She also arranges maids for friends and families within chennai. She makes sure that maid as well as the people employing her knows what is good for each other.
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admin Reply:
July 1st, 2009 at
Sangeetha,
Thanks for sharing your experience with maids, with us! It’s great to know that the rising demand for maids has given them the ability to bargain a little.
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Good post. Wages for maids are slowly rising – the rates you’ve given seem too low to me by Bangalore standards – I think approximately Rs. 800-900 per month for 1-1.5 hours of work every day is the norm in my locality. But, I know people really crib to pay this, and the concept of giving the maid a raise every year appalls them, whereas they themselves would exclaim in horror if their employer was to do the same…
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admin Reply:
July 1st, 2009 at
Thanks for the comment. The Rs.53-a-day wage I was referring to in the post was what was set by the Schedule of the Minimum Wages Act in Karnataka, which, after a long struggle, included domestic work in 2004. As you say though, this is probably not the norm all over Bangalore.
Here’s an article from Infochange with more on that – http://infochangeindia.org/200709136498/Agenda/Women-At-Work/The-domestic-workers-of-silicon-city.html
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Here’s a link to an article I unfortunately missed before I wrote this piece. http://timesofindia.indiatimes.com/Lifestyle/Beware-of-the-maid/articleshow/4667727.cms
Entitled “Beware of the Maid”, it reeks of the class prejudices I’ve discussed in the article and talks of maids as “headless, harmless women”, who just happen to appear seductive to men, and ends with a rather offensive, “Choose your maid with care!” Further, the article insinuates that Shiney Ahuja’s maid is simply causing a ruckus. To add to the offensive and unethical journalism (the TOI should be ashamed for having run that article), the tone of the article is high-handed, speaking in “us” and “they” terms – where the “us” is the unsuspecting housewife who would be most appalled that the husband is having an affair with the maid, and the “they” is the provocatively-dressed, seductive maid. Meanwhile the husband who may have raped or had consensual sex with the maid is easily forgiven. Apparently, men are like that.
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excellent insight in this article by sneha krishnan…..But what appeals to me the most are the following lines
An irony: The upper-middle-class (often also upper-caste) woman wants to assert her feminist side and start on a career. Gender-roles however, have not changed and keeping house is still her job. She can’t do both, and keen on keeping her feminist convictions, she hires a maid. Soon enough, Ms. Middle-Class is “expounding passionate socialistic views but completely oblivious to…her underpaid servant working in the same room or sweeping underfoot,” as Nishtha Jain, maker of the critically acclaimed film “Lakshmi and Me” writes.
How true this is …. folks make a career out of the poor and the downtrodden…but little is done to pull themout of the mire of poverty they are in.
further who has defined the term ’skill” for us………is this not an androcentric definition…….does a training period and some amt of study alone result in skill formation??? Is the domestic help we employ and exploit at home not a skilled worker? Just try doing all the work she packs in in an hour or two and see for yourself how UNSKILLED YOU (ME)actually are!!!!!!!
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admin Reply:
July 17th, 2009 at
Ma’am, you’re very right. I wonder if you read the TOI article that called maids “headless” women. I was shocked. It’s amazing how any work connected to home, clothing, or children is considered “intrinsic” to women, and therefore not really a skill. Another thing that strikes me is how both men and women in so called “women’s jobs” are largely underpaid – local tailors (not designers), launderers, chefs are both male and female but the job remains underpaid. Even with regard to the fashion industry while men may be well-paid, they are immediately considered effeminate and treated with considerable homophobia.
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I always feel pity with the stories of maids.. they should not be treated unfairly because their skill as a maid is a big help for every family who hires a maid because maids can make their house clean and in order. Thanks for posting this. Nice job.
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